"Help us envision our future product, what it should look like from a user standpoint and the key requirements needed to achieve it."
– The Client (paraphrased)
Client
US based Data Platform company
Company
Concentrix Catalyst
Timeline
2021
Team
Activities
⭐️ Our bespoke alternative to Personas
Variety of developer roles, variety of responsibilities, no standardization... but common core operations.
No matter the profile of a user, thinking in terms of the mindsets they go through, enabled a concise yet comprehensive view of their jobs, pain points and desires.
User Mindsets and their mapping with the operations in the system.
Qualities of the ideal user experience that are essential for it to work and are applicable across any facet of the product.



Screenshots of the walkthrough video:

Ultimately the complexity of the project became much more than expected and Sid was involved with nearly all aspects of the project.
He stepped up many times over the course of the work, presented to clients and helped bring about a very successful conclusion.
His ability to draw upon programmer friends for advice, his willingness to explore areas he had little experience with and his general engagement throughout the long project was top notch.